Returns & Exchanges

The Indiana Pacers Team Store is committed to providing fans with high-quality gear; if you are not completely satisfied, you may return or exchange your unworn merchandise within 30 days of purchase. Items must be in their original condition with all tags attached to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all hangtags and labels are intact to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided by the portal and affix it to the outside of your package over any old labels.

• 4.
  Ship and Track

  Drop your package off at any authorized shipping location and keep your tracking number handy until your refund is processed.